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Continuing Education Course Catalog


Hail Damage Assessments
COURSE ID: AR 6000059705; AZ 105601; CO 61142; FL 108971; LA 27594; OK 6000058472; TX 109615 

An introduction into hail and the investigation of hail-related damage. This course covers topics such as the formation of hail and hail-producing weather, evidence of hail fall to vulnerable elements on properties, the use and misuse of weather data in hail damage assessments, definitions of “damage” and the misuse of the word, hail effects to various types of roofing, and case studies including common conditions often mistaken for hail damage and attempted fraud. This course will provide a prescriptive method for properly assessing hail damage to all types of structures, residential and commercial, big and small.

Understanding Wood Structures Part 1: Foundations
COURSE ID: AR 6000059704; AZ 105602; CO 61143; FL 108973; LA 27595; OK 6000058471; TX 109616
An introductory course into the first element constructed on any structure, the foundation. This course will discuss foundation type selection, basic soil classification, expansive soil behaviors, foundation movement characterizations and causes, as well as damage assessments including plumbing leak investigations. This course will provide a basic understanding of foundation damage investigations as well as the intent and function of foundations as a key part of any structure. This course is prerequisite to other understanding wood structures courses offered by BSC.

Understanding Wood Structures Part 2: Gravity and Lateral
COURSE ID: AR 6000059142; AZ 105610; CO 61144; FL 108975; LA 27596; OK 6000058470; TX 109617
An introduction into lateral systems of wood frame structures. This course discusses framing design, lateral design including wind and seismic (earthquake), foundation attachments, as well as case studies including construction document review of a residential addition. This course will provide a basic understanding of structural design of main wind force resisting systems. The presentation is preceded by a foundations course and provides information not widely understood by engineers that lack a structural background.

Asphalt Composition Shingles
COURSE ID: AR 6000059721; AZ 105607; CO 61140; FL 108976; LA 27597; OK 6000058473; TX 113994
An introductory course into the most common roofing material used in North America, asphalt-composition shingles. This course will discuss wind loading on buildings, the behavior of asphalt-composition shingles in high winds, expected long-term conditions and aging, common manufacturing defects, as well as common installation deficiencies. This course will provide a basic understanding of asphalt composition shingles that will prove useful in investigations of the roofing material.

Power Surge – Electrical Losses
CEU Credits: 1
COURSE ID: AR 6000059706; AZ 105605; CO 61138; FL 108977; OK 6000058474; TX 113985
When your clients report ‘Power Surge’ losses, how do you confirm the cause and related extent of damage? This course takes you through the different causes of ‘Power Surges’, ways that power surges can be mitigated, and the investigative actions undertaken by an electrical engineer to determine the cause and extent of damage. Inclusive of both commercial and residential losses, this course helps you understand power surges so that you may make the appropriate policy decisions.

Residential Electrical Losses
COURSE ID: AR 6000059722; AZ 105606; CO 61139; FL 108979; OK 6000058428; TX 113986
While electrical losses at residential properties vary in complexity, these losses impact the living conditions of your clients and need quick resolution. When an electrical engineer is retained to investigate the electrical loss, what should you expect? This course covers residential electrical systems (single- and multi-family), loss types/cause determination, testing performed to determine the extent of loss, electrical code requirements/upgrades, and repair/replacement estimate evaluation. Upon completion of this course, you will have a basic understanding of the electrical evaluation process and how to decide which policy coverage applies for different electrical loss event types.

Understanding Hurricane Forces: Wind vs. Storm Surge
COURSE ID: AR 6000059724; AZ 105603; CO 61136; FL 108980; OK 6000058477; TX 114571
This course is intended to provide the attendee with a basic understanding of how Hurricane forces effect structures on the Gulf Coast as well as an understanding of building systems that are intended to resist these forces.


Origin and Cause Investigation – Using the Scientific Method
COURSE ID:AR 6000059723; AZ 105604; CO 61137; FL 108972; OK 6000058476; TX 113978
When fire losses occur, does it matter how the fire investigator arrived at their answer of how/why the fire occurred? The purpose of this course is to help the insurance adjuster develop a good understanding of the fire investigator’s approach to a proper fire scene investigation and how it impacts subrogation and/or other potential legal actions. Using the scientific method, real-world examples are used to guide you through a fire scene investigation to reach a conclusion starting with witness interviews, proceeding through discovery of pertinent data to develop multiple hypotheses, and ending with the selection of the final hypothesis. We will discuss how to prevent bias and reaching premature conclusions. This course includes real-world examples such as fires caused by cooking, electricity and fire-safe cigarettes.

Fire Investigation Purpose, Science & Management
COURSE ID: TX 121913
There are thousands of fires across the United States each year that involve, structures, commercial businesses, vehicles, heavy equipment, and wildlands. Insurance companies shell out millions of dollars each year in fire policies throughout the United States as a result of those damages caused by fire. This class is to help the claims professional have a better understanding of the importance of investigating these types of claims, some of the methodology behind the investigations, and how to properly manage claims of this nature. By the end of the class the insurance professional should be able to identify when an investigation is warranted with fire claims, some of the science that is involved with fire claims, and lastly have a grasp on how to manage fire claims from start to finish.

Investigating Vehicle Fire
COURSE ID: TX121906 
With the everchanging automobile industry and new products being manufactured daily, it is critical automotive claims professionals stay up to speed with the industry. The objectives of the class are to familiarize the claims professional about vehicle’s, their different types, systems, fuel loads, and fuel sources. The course will also show case studies to help identify visually the fire effects present on such damaged vehicles, and the methods in which those effects are created. By the end of the course the students will have a better understanding of the different vehicle types, their systems, a working knowledge of fire effects, and how those effects were developed. Students will also have the capability to determine the type of expert needed to determine the origin and cause of those such related losses. 

Evidence Handling and Spoilage
COURSE ID: TX 121904 
One of the most important aspects of any litigation claim or case is evidence and how that evidence made it to trial. If the evidence is not properly documented, collected, and preserved it can become unfavorable to the plaintiff or defense council. This course is designed to give claims professionals a requisite knowledge of evidence collection, the tools involved with collection, the importance of evidence preservation, and lastly the effects of improper evidence handling. Students should be able to identify at the end of the course what in its entirety is required to document, collect, preserve, and identify any improper evidence handling methods.  

Red Flags and Indicators of Arson
COURSE ID: TX 121907
A large amount of fires are reported each year in the United States. A portion of those fires are determined to be from incendiary acts. With economic problems faced by millions of Americans in this country there is motive to report fire claims as fraudulent acts for monetary purposes. There is also a percentage of those claims that come from forms of retaliation, disparity, or just plain hatred. This course is designed to help educate the claims professional on how to identify red flags and indicators of Incendiary fires. Students will be able to recognize the need for assistance from fire experts with knowing a few scenarios that are most often identified during these types of investigations. Students will also be able to visually learn burn patterns that do not belong in certain scenarios through multiple case studies. Fire scenarios will include both structures and motor vehicles during the presentation. Lastly the claims professional will know what questions to ask in helping to identify whether a fire is arson or not. 

Accelerant Canine and Evidence Collection
COURSE ID:121810 
Insurance claims for fire losses vary in complexity and scope. In addition to the property coverage, other policies such as boiler & machinery coverage, tenant policies, neighboring property policies, and others may be encountered when a fire loss occurs. As such, fire losses require experienced fire investigators and engineering personnel to quickly analyze failures and deliver answers that can assist insurance claims professionals with policy-related decisions. This course familiarizes the student with the appropriate use and capabilities of an accelerant detection canine and associated evidence collection techniques. This course also discusses procedures on how to collect, preserve, and track evidence to prevent real and/or perceived evidence spoliation. Upon completion of this class, the student will be able to demonstrate a solid understanding of fire scene investigations using an accelerant detection canine to locate specific areas for sample collection at fire scenes and will understand proper evidence collection and handling methodology. 


Appraisal Trends
There has been an increase in the number of appraisals in Texas. With the increase, come trends.  Some trends have a significant impact on both LAE (Loss Adjusting Expenses) and indemnity payments by insurance companies. In order to properly address the issues, both current and developing, it is necessary to be aware of and understand them. This class is to help the claims professional have a better understanding of the appraisal provision and current trends that impact how appraisals are handled, with a focus on the Texas market. By the end of the class the insurance professional should be able to identify when an investigation is warranted with fire claims, some of the science that is involved with fire claims, and lastly have a grasp on how to manage fire claims from start to finish.